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FAQs

Customer account

Log in to your customer account with your email address. You no longer need to have a password to log in. A six-digit code will be emailed to you. It's easier and safer!

By logging into your customer account, you will have access to your previous orders, delivery details and our return policy. Click here to login.

Shipping time

Shipping time may be slower for some items. Being a company advocating slow fashion and the production of small quantities, some clothes are made to order only. If this is the case, we will contact you by email to advise you of the expected delay. If you have any questions, do not hesitate to contact us: info@valeriecdesign.ca

VALERIE C. DESIGN

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